This section contains answers to the most common "technical"
questions.
Please e-mail webmaster(at)venezie.org
if you wish to report a problem or if you haven't found an
answer to your question - [replace
(at) with the correct symbol to get a valid e-mail address].
| Q: |
For which browsers has your website been
built? |
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This site was created for versions of Internet Explorer
equal to or greater than version number 4.0 - our webpages
may not be displayed properly with older versions.
Moreover, the website was built for machines running
the Microsoft operating systems. It has not been tested
yet on machines running Macintosh.
Due to bugs present in some browsers, with certain commands
the pages may not be displayed properly even with the
latest versions. The Opera browser, although less known,
seems better designed than either Internet Explorer
or Google Chrome and has so far revealed no problems
at all.
Please report any problems you encounter during your
visit to webmaster(at)venezie.org
- [replace (at) with the correct
symbol to get a valid e-mail address].
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| Q: |
Where can I download the above browsers
from? |
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You can download the latest versions, for free,
at the following official Opera, Netscape, Microsoft
and Google web sites:
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| Q: |
Why do I need to download Acrobat Reader
to view some of your documents? |
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PDF format, as recognizable by the following icon -
- has become the standard format for documents available
on the Internet.
As such, all the documents downloadable from our website
(such as Articles, Research Papers, Donation Forms,
Questionnaires, and many others) are in PDF format.
These documents can be viewed and printed on your home
printer using the Adobe Reader software, which you can
download for free from the official Adobe website by
clicking on the following icon:
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| Q: |
I have difficulty in reading your pages.
How can I increase the font size? |
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To allow for easier reading, the website was created
with a font size which is already larger than the size
currently used on most websites. However, if you still
find it difficult to read our webpages (and this is
not caused by a flickering or old screen) you can increase
the font size using the following commands:
- Internet Explorer: choose View >> Text Size
>> Larger (or Largest).
However, due to a bug, some versions of Internet Explorer
will not be able to increase the font size or will
introduce various distortions on the page.
- Google Chrome: choose Spanner Icon>> Zoom.
However, it may happen that only the text size is
increased and not the size of the cells containing
the text. Thus various distortions may appear on the
page.
- Opera: choose View >> Zoom >> 120% value.
However, it may happen that only the text size is
increased and not the size of the cells containing
the text. Thus various distortions may appear on the
page.
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| Q: |
What does the "404: File Not Found"
page mean? |
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This "broken link" message doesn't necessarily
mean that the page doesn't exist. Just that your browser
didn't find the page at the location (URL) specified
by the address you entered or by the link you just clicked.
Probably that page has been renamed or moved without
updating the link pointing to it.
Please help us keep this site in order, and report missing
pages and broken links to webmaster(at)venezie.org
- [replace (at) with the correct
symbol to get a valid e-mail address].
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| Q: |
Why don't you have a search function
with key words? |
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A search function on a website is useful only if the
website contains a lot of documents or articles. A search
function will thus become available only when the Institute's
archive becomes so large as to necessitate such search
function.
Usually, the Site Map function
is just as useful as the search command, and it is more
likely to point you straight away to the page you are
looking for.
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| Q: |
Why don't you use more interactivity
and animation on your pages? |
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Unlike some other websites, we have not made our pages
come to life by making them blink, sing, and dance with
sound, video or other advanced animation. Although exciting,
these technologies have various drawbacks all of which
would limit our audience.
First, all these technologies require a plug-in of some
type on the visitor's computer. Not all visitors have
the necessary plug-in installed, thus being forced either
to go to another website to get it or to skip our website
entirely.
Second, these flashy multimedia effects are easy to
overuse; blink and flash too much, and our visitors
would be running for the exit.
Third, these effects can bulk up a webpage considerably,
making it much slower to load - and making it more likely
that some of our visitors (especially those using dial-up
modems) won't bother sticking around.
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| Q: |
Are you collecting information about
me? And if so, why? |
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Information about you is gathered in two ways:
(1) indirectly - for example, through our site's technology;
and
(2) directly - for example, when you provide information
on various pages of this website. When we collect this
type of information, we will notify you as to why we
are asking for information and how this information
will be used. It is completely up to you whether or
not you want to provide it.
We do not generally seek to collect sensitive personal
data through this site. If we do seek to collect such
data, we will ask you to consent to our proposed uses
of the data.
We analyse the information collected to determine what
is most effective about our site and our organization,
to help us identify ways to improve them, and eventually,
to determine how we can tailor the Institute's products
and services more effectively. We may also use data
for other purposes, which we would describe to you at
the point we collect the information.
You are entitled to know whether we hold information
about you and, if we do, to have access to that information
and require it to be corrected if it is inaccurate.
You can do this by contacting us via our webmaster at
webmaster(at)venezie.org
- [replace (at) with the correct symbol to get a valid
e-mail address].
For a more detailed answer please refer to our
Privacy Statement page.
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